What is an audiologist and what do they do?
An audiologist is a healthcare professional who specialises in diagnosing, treating, and managing hearing loss, tinnitus, and balance disorders. Audiologists conduct hearing assessments, fit and program hearing aids, provide counselling about hearing loss, and offer rehabilitation services to help improve your communication abilities.
How do I know if I need a hearing test?
You should consider a hearing test if you experience any of the following signs:
- Frequently asking people to repeat themselves
- Difficulty hearing conversations in noisy environments
- Turning up the TV or radio volume
- Feeling like people are mumbling
- Avoiding social situations due to hearing difficulties
- Ringing or buzzing in your ears (tinnitus)
- Family history of hearing loss
- Exposure to loud noises over time
How often should I have my hearing tested?
RT Speech and Hearing recommends adults have their hearing tested every 2-3 years as a baseline, or annually if you’re over 50 years old, work in noisy environments, or have existing hearing concerns. Children should have their hearing checked regularly, especially if there are concerns about speech development or academic performance.
What happens during a hearing assessment?
A comprehensive hearing assessment at RT Speech and Hearing typically includes:
- Discussion of your hearing concerns and medical history
- Visual examination of your ears
- Pure tone audiometry to test hearing thresholds
- Speech audiometry to assess speech understanding
- Tympanometry to evaluate middle ear function
- Additional specialised tests if required
- Discussion of results and recommendations
Hearing Aids and Technology
Are hearing aids covered by Medicare in Australia?
Hearing aids are not subsidised by Medicare. However, from March 1, 2023, Medicare will offer rebates for hearing tests upon referral from a medical practitioner. As of 1st of March 2023, a medical practitioner (including any GP) is able to request for a hearing assessment that can be partly claimed back through Medicare. Please note, you will need a GP referral in order to receive a medicare rebate.
What funding options are available for hearing aids in Australia?
There are several funding options available to cover the costs of hearing services and hearing aids. Click on each option for further information. We strongly encourage you to consult your audiologist should you have questions regarding funding options that may suit your situation.
Medicare Hearing aids are NOT covered by medicare. As of 1st of March 2023, a medical practitioner (including any GP) is able to request for a hearing assessment that can be partly claimed back through Medicare. Please note, you will need a GP referral in order to receive a medicare rebate.
Private Health Fund Rebates: Many private health funds with extras contribute rebates on hearing services and hearing aids depending on your level of cover. Check out the latest health fund rebates collated by Independent Audiologist Australia (IAA) for audiology and hearing devices. Please check with your private health funds if they will cover hearing aids, hearing assessments and hearing aid repairs. Waiting periods usually apply for new private health policies.
Australian Government-Funded Hearing Services Program (HSP): Eligible participants (e.g., pensioners, veterans and their dependants) can apply to the Australia government’s Hearing Services Program (HSP) for a Hearing Services Voucher. This voucher will entitle you to obtain advice, free of charge, a comprehensive range of hearing services designed to meet your needs, including fitting of hearing aids. As well as the standard range of free hearing aids, there is a top-up scheme. This means that participants selecting an aid may choose to pay an additional amount to receive an aid that has extra features. Please visit this link to check your eligibility for a Hearing Services Program voucher. RT Speech and Hearing is an accredited provider under the Australian Government-Funded Hearing Services Program (HSP).
Comcare Plans: Comcare is the main insurer for civilian commonwealth of Australia employees, although there are other insurers and employers to be aware of that come under that scheme. The difference between workcover claim and Comcare claim is that a hearing loss injury has occurred whilst employed for either:
- Australian Government agency
- Statutory authority, or
- An organisation that has been granted a license to self-insure
Hearing aids and hearing services are fully funded for eligible Comcare claimants. It’s surprisingly how many employees are covered by Comcare that you might not be aware of such as banks (e.g., the Commonwealth Bank, National Australia Bank), transport companies (e.g., Linfox), Centrelink and government departments etc.
Check if you work in WA or interstate for a Comcare company, one of those in the link
https://www.comcare.gov.au/scheme-legislation/self-insured-licensees
There’s a useful link on the Comcare website for a list of previous and current self-insure organisations.
https://www.srcc.gov.au/current-self-insurers/list-of-current-and-former-self-insurers
Department of Veterans’ Affairs (DVA)/Military compensation claims: DVA covers Australian Defence Force members injured during their military service – they can be current serving members or discharged members (veterans).
Department of Veterans’ Affairs (DVA): Veterans and Defence Force members can access a range of subsidised hearing services and tinnitus management options. Including:
- Audiological evaluation of hearing and tinnitus.
- Hearing devices, or Implantable devices, including ongoing maintenance costs.
- Audiological rehabilitation.
- Assistive listening devices.
- Specialist tinnitus assessment, counselling, and treatment for veterans with disturbing tinnitus.
If you are interested in more information about DVA benefits and services, please visit this website
Overview of DVA benefits and services | Department of Veterans’ Affairs.
Veterans and their families can also access mental health and wellbeing support via the ‘Open Arms’ counselling service 24/7 on 1800 011 046 or visit Open Arms – Veterans & Families Counselling.
Please visit this link to check your eligibility.
National Disability Insurance Scheme (NDIS) participants: A NDIS participant is a person (aged 26 to 65 years old) with a permanent and significant disability that affects their ability to take part in everyday activities, has met the access requirements for NDIS and been provided with a participant number to access planning and supports. One of the criteria is that the participant’s better ear 4 frequency average is equal to or greater than 65 dB HL and have significant communication difficulties.
RT Speech and Hearing is a registered provider. We can provide technology and services for clients who is agency-managed and for clients with a plan developed by NDIS where the required supports fall under a budget category that is self-managed or plan managed. Please note that it may take several months for applications to be approved.
Hearing Aid Bank Organisations: If you don’t qualify for any program or funding and can’t afford a hearing aid, you can explore Not for Profit hearing aid bank organisations such as:
Please note that to be eligible, you must be on a low income or no income. You can contact these organisations to check your eligibility and for further information.
How much do hearing aids cost in Australia?
As a general guide, the cost of a hearing aid in Australia can range between $1,250 to $6000 depending on the brand, level of technology and hearing clinic you visit. The investment varies based on:
- Level of technology and features
- Style and customisation requirements
- Brand and manufacturer
- Additional services included in the package
What types of hearing aids are available?
Modern hearing aids come in various styles:
- Behind-the-ear (BTE): Most powerful and suitable for all hearing losses
- Receiver-in-canal (RIC): Popular choice offering natural sound quality
- In-the-ear (ITE): Custom-made to fit your ear
- Completely-in-canal (CIC): Nearly invisible when worn
- Invisible-in-canal (IIC): The most discreet option available
How long do hearing aids last?
Quality hearing aids typically last 4-7 years with proper care and maintenance. Factors affecting lifespan include:
- Daily usage patterns
- Environmental conditions
- Regular maintenance and cleaning
- Technological advancements
Can I try hearing aids before purchasing?
Many hearing aid manufacturers offer trial periods, typically 30-60 days, allowing you to experience the benefits in real-world situations. RT Speech and Hearing will discuss trial options during your consultation.
RT Speech and Hearing Specific Questions
What is HearingUp and why has RT Speech and Hearing partnered with them?
HearingUp, founded by audiologist and influencer Dr. Cliff Olson, aims to connect consumers with high-quality hearing care providers. The HearingUp Network consists of dedicated professionals committed to following industry Best Practices to ensure optimal patient outcomes. This partnership ensures RT Speech and Hearing maintains the highest standards of care.
What services does RT Speech and Hearing offer?
Our comprehensive audiology services include:
What are RT Speech and Hearing’s consultation fees?
Current pricing (accurate as of February 2025):
- Comprehensive Diagnostic Assessment + Written Report (up to 75 mins) – $210.00
- Standard Consult (15 to 30 min) – $105.00
- Long Consult (30 to 60 min) – $210.00
- Tinnitus Assessment and Management (up to 90 mins) – $291.00
- Ear wax removal – $155.00
Medicare rebates available for comprehensive hearing assessments referred by GPs or other medical practitioners. HICAPS facility is available at our clinic for payment and claiming of Medicare and Private Health rebates on-site.
Do you offer mobile audiology services?
Yes, RT Speech and Hearing provides mobile audiology services for clients who cannot visit our clinic locations. This is particularly beneficial for aged care facilities, clients with mobility issues, or those in remote areas.
How much do Hearing aid cost from RT Speech and Hearing?
The cost of the hearing aid(s) depends on the desired features, customisation and style.
As a general guide, the cost of a hearing aid in Australia can range between $1,250 to $6000 depending on the brand, level of technology and hearing clinic you visit.
What is your cancellation policy?
Late cancellations (less than 24 hours’ notice) and no shows incur a cancellation fee of $50. This charge is to cover the overheads associated with the appointment.
Tinnitus and Ear Health
What is tinnitus?
Tinnitus is the perception of sound (ringing, buzzing, humming, or hissing) in your ears when no external sound is present. It affects approximately 1 in 6 Australians and can range from mild to severely debilitating.
Can tinnitus be treated?
While there’s no cure for tinnitus, effective management strategies can significantly reduce its impact on your daily life. RT Speech and Hearing offers comprehensive tinnitus assessment and management programs including sound therapy, counselling, and hearing aids when appropriate.
What causes ear wax blockages?
Ear wax (cerumen) is naturally produced to protect your ears, but excessive accumulation can cause hearing loss, discomfort, or infections. Common causes include:
- Naturally narrow ear canals
- Use of cotton buds or hearing aids
- Skin conditions
- Age-related changes
Is professional ear wax removal safe?
Yes, professional ear wax removal by a qualified audiologist is safe and effective. RT Speech and Hearing uses modern, gentle techniques to ensure your comfort and ear health.
Children’s Hearing
At what age can children have hearing tests?
RT Speech and Hearing provides children hearing assessments (4 years and older). For younger children, specialised paediatric techniques may be required, and we can provide appropriate referrals.
What are signs of hearing loss in children?
Parents should watch for:
- Delayed speech development
- Frequent requests for repetition
- Loud TV or music preferences
- Difficulty following instructions
- Poor academic performance
- Social withdrawal
What is Auditory Processing Disorder (APD)?
APD affects how the brain processes auditory information, even when hearing is normal. Children with APD may struggle with:
- Following verbal instructions
- Learning in noisy environments
- Distinguishing similar sounds
- Understanding speech
RT Speech and Hearing offers Auditory Processing Disorder (APD) Assessment – $680.00 including 1 X 30 mins Hearing Assessment + 2 X 60 mins Assessments + Comprehensive Report.
Workplace and Hearing Protection
Can workplace noise cause hearing loss?
Yes, prolonged exposure to loud noise (over 85 decibels) can cause permanent hearing damage. Industries with high risk include construction, manufacturing, mining, and entertainment.
What hearing protection options are available?
RT Speech and Hearing provides custom hearing protection including:
- Musicians’ earplugs for performers and concert-goers
- Swimmers’ plugs to prevent ear infections
- Industrial hearing protection for noisy workplaces
- Sleeping plugs for noise-sensitive sleepers
Are employers required to provide hearing protection?
Under Australian workplace health and safety legislation, employers must protect workers from hearing damage by providing appropriate hearing protection and regular hearing assessments in noisy environments.
Getting Started
Do I need a referral to see an audiologist?
No referral is required for most audiology services. However, you will need a GP referral in order to receive a medicare rebate for hearing assessments.
How do I book an appointment?
Contact RT Speech and Hearing directly:
- Phone our Perth clinic on 0411 104 190 or 0411 192 218
- Visit our booking form to book our services
- Email us through our website contact form
What should I bring to my appointment?
Please bring:
- Any existing hearing test results
- List of current medications
- GP referral (if claiming Medicare rebate)
- Private health insurance details
- Medicare card
- Any hearing aids or assistive devices you currently use
How long will my appointment take?
Appointment duration varies by service:
- Comprehensive Diagnostic Assessment: up to 75 minutes
- Standard consultation: 15 to 30 minutes
- Tinnitus assessment: up to 90 minutes
Ready to take the first step towards better hearing?
Contact RT Speech and Hearing today to schedule your comprehensive hearing assessment. Our experienced team is committed to providing personalised, evidence-based care to help you reconnect with the sounds that matter most.